Sarah (IAB | MFG Customer Support)

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Latest activity by Sarah (IAB | MFG Customer Support)
  • Sarah (IAB | MFG Customer Support) created an article,

    How do I contact IAB | MFG?

    We have customer service specialists working Monday - Friday from 8:00AM - 4:30PM. We are closed on the weekends and on holidays.  If you e-mailed us over the weekend, we will respond back on Monda...

  • Sarah (IAB | MFG Customer Support) created an article,

    Who can I contact regarding wholesale purchases?

    If you would like to carry our products or purchase our products with your logo on them, please contact jackson@iabmfg.com AND sarah@iabmfg.com regarding pricing.

  • Sarah (IAB | MFG Customer Support) created an article,

    How does IAB clothing generally fit?

    Buying clothes on the internet can be tough. Let’s chat through it and figure out what your size is. Reach out to support@iabmfg.com or give us a call at (844) 426-2634.Take a glance at our Size Ch...

  • Sarah (IAB | MFG Customer Support) created an article,

    How should I wash and care for my IAB clothing?

    We recommend keeping things cool — wash on cold and hang dry or use a low heat setting in the dryer. This will keep the stretchy fibers and shape of the garment intact.

  • Sarah (IAB | MFG Customer Support) created an article,

    How do I cancel my order?

    Depending on the status of your order, we may not be able to cancel it. Please contact us immediately at support@iabmfg.com or toll-free at 844.426.2634 and we will help you the best we can. If w...

  • Sarah (IAB | MFG Customer Support) created an article,

    Do you offer price match or adjustments?

    Sorry, IAB does not offer price matching or adjustments at this time. Our offers are not retroactive.

  • Sarah (IAB | MFG Customer Support) created an article,

    Do you ship an APO/FPO/DPO address?

    Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 45 business days. When entering in your address, please put down all necessary information that will be needed.

  • Sarah (IAB | MFG Customer Support) created an article,

    What are my payment options?

    We accept Visa, MasterCard, American Express, PayPal and gift cards. We also accept pre-paid credit cards as long as the card has a billing address attached to it. We cannot split payments between ...

  • Sarah (IAB | MFG Customer Support) created an article,

    Are there requirements for exchanges & returns?

    Yes. Items must be unwashed and unworn with the hangtag attached and accompanied by proof of payment and the bag it came with. You must also create your return authorization by e-mailing support@ia...

  • Sarah (IAB | MFG Customer Support) created an article,

    Can I return/exchange bundles?

    While we cannot offer returns on single items within a bundle, full refunds are available upon return of the entire bundle. But we can offer exchanges on a single item within the bundle. Some bundl...