Yes. Items must be unwashed and unworn with the hangtag attached and accompanied by proof of payment and the bag it came with.
You must also create your return authorization by e-mailing firstname.lastname@example.org within 30 days of receiving your order.
Also, the return & exchange must be sent in with our return/exchange form - see link below for form.
For more information on exchange and return requirements, check out https://www.iabmfg.com/pages/shipping-policy.