At IAB, our goal is to make sure you are completely satisfied and are happy with the items you order and your experience with us, but we know that sometimes a product is just not right. You may return an unused item(s) in new condition within 30 days of purchase, it must be in the original condition and packaging with their original tags attached for a full refund. If you would like to return an item(s) for another size or item, we do offer FREE exchanges for all domestic customers on regular priced items. No exchanges are accepted over 30 days. We only accept returns of IAB we sell directly to you. If you have issues with an IAB product you purchased in a retailer, please contact them to address their return policies.
We do not accept returns or exchanges purchased from:
- Promotional offers
- Seasonal Sales
- Final Sale items
- Outlet Store items
- International orders
Purchases made with store credit are not eligible for refunds. Special one time promotional offers are not eligible for refunds, only store credit. You will be credited at the promotional pricing. You must include the return form slip as part of the return, otherwise we will be unable to refund your purchase.
Returns should be sent to:
910 Striker Ave Suite A
Sacramento, CA 95834
We are not responsible for lost or damaged return packages, so be sure to insure your package for the full value of merchandise and keep the tracking number in case your package gets lost along the way.